[The second time someone has seemed to know him. It's no less troubling, certainly.]
I'm afraid I don't, ma'am, though I'm very sorry not to. [It's extremely worrying, really, since she wrote to him so familiarly at first. That's something he ought to remember.] I'm afraid I can only offer my sincerest apologies.
[ written ]
I'm afraid I don't, ma'am, though I'm very sorry not to. [It's extremely worrying, really, since she wrote to him so familiarly at first. That's something he ought to remember.] I'm afraid I can only offer my sincerest apologies.